1. Enquiry
Describe the situation and leave contact details. Do not send excessive third-party data or originals through the form.
2. Clarifying the task
The Provider assesses the facts and materials, may request further information, then agrees on scope, price and deadline in an Order Invoice or separate agreement.
3. Carrying out the work
Depending on the task, advice, a complaint, formal demand, claim or procedural position is prepared. Court participation and specialist costs are agreed separately.
4. Delivering the result
Documents are sent to an agreed email address or delivered on paper. An acceptance certificate is prepared where necessary.