Record the conditions of each event
Record the room, start and end times, window and door positions and operation of existing devices. “A smell appeared after the extractor was switched on” is more precise than claiming a proven infringement by a particular neighbour. Do not fill gaps in observations retrospectively.
Do not alter the system to test it
Improvised blocking of ducts or interference with communal ventilation can change the conditions and create further problems. Building services should be inspected by relevant specialists. In a request, separately ask for the technical condition to be checked and describe the episodes of odour.
Compare responses with the question asked
A document recording no smell during a brief visit does not automatically describe all earlier episodes. Equally, an applicant’s log does not replace investigation of the causes. Identify what was checked, under which conditions and what question remains unanswered.
What to prepare
- Observation log with the conditions in which the odour occurs.
- Apartment plan showing rooms and ventilation grilles.
- Existing inspection records and responses to complaints.
- Information about repairs and ventilation changes.
- Questions for the technical specialist and legal adviser.
What to bear in mind
Do not enter other people’s premises, record neighbours’ private lives or interfere with communal systems yourself. The specific approach to protecting rights is chosen after assessing the circumstances.
Outcome of preliminary preparation
The prepared materials help separate technical ventilation checks, documentation of recurring events and legal assessment.
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